At Catch A Trip, your privacy is not just a priority—it’s a responsibility we take very seriously. We are committed to handling your personal information with the utmost care and transparency. Our Privacy Policy explains how we collect, use, and protect your data. We assure you that we never sell or rent your information to third parties. You also won’t receive any unsolicited emails, calls or messages from us. Your trust matters and we strive to uphold it every step of the way.
When you browse our website, you can explore it without providing personal information. However, certain features, such as booking a travel package or subscribing to updates, may require personal details. When you make a booking, we collect details such as your name, contact information (email and phone number), payment details (e.g., credit card information), travel preferences and the names of other travelers if applicable. This information helps us process and confirm your bookings and provide updates on your travel arrangements. To enhance your experience, you can register on our website by providing your name, contact details, login credentials, and travel preferences. This allows us to customize your experience, facilitate faster bookings, and notify you of relevant deals and updates.
Registering as a member on Catch A Trip enables you to enjoy a more personalized experience. During registration, we collect information such as your name, email address, and phone number, along with unique login credentials like a username and password. Optional details, such as your travel preferences or saved payment methods, may also be collected.
The information is used to verify your identity and ensure secure account access, complete reservations for flights, hotels, and holiday packages, and provide efficient customer service. It also helps us tailor the content and services on our platform to suit your preferences and enhance your overall experience. Additionally, your email address is required to confirm account registration and all subsequent transactions. By registering, you agree to receive transactional communications related to your bookings.
By sharing your details with Catch A Trip, you help us deliver a seamless and personalized travel planning experience. Your information is securely stored and used only for the purposes outlined above.
When you reserve or purchase travel services through Catch A Trip, operated by Aion Trip Solutions Private Ltd, we may need to share certain personal information with third parties, such as airlines, hotels, car rental agencies, or other travel service providers, to facilitate the successful fulfillment of your travel arrangements. Rest assured, we do not sell or rent your personal information, including individual customer names, to third parties.
We use non-personally identifiable information in aggregate form to improve the quality and usability of our services. By conducting statistical analysis on customer behaviors and preferences, we gain insights to enhance our offerings. This aggregated data may be shared with suppliers, advertisers, affiliates, or other business partners. For instance, we may inform these partners about the number of users who viewed or clicked on their links, but no personally identifiable information is disclosed.
Occasionally, Aion Trip Solutions Private Ltd may engage third-party service providers to assist with specific projects, such as market research surveys or contest entry processing. These third parties receive only the information necessary to complete the specific project and are bound by confidentiality agreements. The data shared is strictly limited to the purpose of the project and is safeguarded in accordance with this privacy policy.
This information allows us to process, fulfill, and confirm your reservations and transactions while keeping you updated on their status. If you are booking for others, you must confirm and represent that they have consented to share their personal information with us.
As a member of Catch A Trip, you have the option to enhance your online profile by adding information such as your travel preferences, frequent traveler or affinity program numbers, credit card billing details and voucher or ticket delivery address. Providing this information allows us to streamline the booking process, enabling you to make reservations quickly without repeatedly entering the same details.
At Catch A Trip, we value your feedback and opinions. To improve our services, we may conduct online surveys, participation in which is entirely voluntary. The information collected through these surveys is typically aggregated and used to enhance the Catch A Trip website and its features, as well as to develop new promotions and offerings tailored to your preferences. Unless otherwise specified, survey responses remain anonymous.
Catch A Trip frequently organizes promotions and sweepstakes, offering our members the chance to win exciting travel-related prizes. To participate, you may be required to provide certain details, such as your contact information and responses to survey questions. The collected information is used to notify winners and refine our offerings, creating better promotions and product enhancements for our website and services.
At Catch A Trip, we automatically log generic information about your device’s connection to the internet, referred to as “session data.” This data is anonymous and not linked to any personal information. It includes details like your IP address, operating system, browser type, and activities on our website.
We use session data to understand user behavior, such as the most-clicked items, browsing patterns, time spent on the site, and page visits. This analysis helps us optimize our website, diagnose server issues, and provide a better user experience. While session data does not identify individuals, it may reveal details like your Internet Service Provider (ISP) and the approximate geographic location of your connection.
“Cookies” are small data files stored by your browser on your device to enhance your online experience. Catch A Trip, like many reputable websites, uses cookies to improve site functionality, personalize your experience, and track the effectiveness of our advertisements. Cookies enable features like saving your login information for faster access and recommending destinations or offers based on your preferences.
Be assured that no personally identifiable information (PII), such as your name, address, or contact details, is stored in cookies. The information is used solely to enhance your experience on the Catch A Trip website. Additionally, cookies from our advertising servers or third-party advertisers may be used to analyze the effectiveness of campaigns and provide travel-related advertisements tailored to your interests. These cookies collect anonymous data and do not link your online activities to a specific person.
If you wish to control cookie activity, most web browsers allow you to manage or block cookies. However, disabling cookies may limit certain features on our website, such as completing bookings or using personalized services. For the best experience, we recommend allowing cookies from trusted websites like Catch A Trip.
As a member or participant in promotions or sweepstakes with Catch A Trip, operated by Aion Trip Solutions Private Ltd, you may occasionally receive email or SMS updates from us. These updates include information about fare sales, special offers, newsletters, new services, and other important travel-related announcements. We aim to provide content that is both interesting and valuable to you.
If you no longer wish to receive these communications, you can opt out at any time by clicking the “unsubscribe” link included in each email or by following the instructions provided in the message. Alternatively, you can log in to your account on the Catch A Trip website and update your communication preferences under the “My Profile” section. For further assistance, you can contact our support team via email.
Please note that Catch A Trip reserves the right to limit membership to users who accept transactional or essential service-related emails. Members will be notified via email before any such action is taken.
At Catch A Trip, we prioritize the security of your personal information. All payments made on our website are secured with SSL (Secure Socket Layer) encryption, ensuring that your data is protected during transmission. SSL is a trusted encryption protocol that automatically scrambles your information, such as payment details, before it is transmitted over the internet.
This same level of security is applied whenever you make a travel purchase or share sensitive information on the Catch A Trip platform, ensuring your data remains safe from unauthorized access. We are committed to maintaining the confidentiality and integrity of your personal information.
The Catch A Trip website, operated by Aion Trip Solutions Private Ltd, may contain links to third-party websites. When you click on these links, you are entering websites that are not governed by this privacy policy. We encourage you to review the privacy policies of these external websites, as their practices may differ significantly from ours. Please note that Catch A Trip is not responsible for the privacy practices or content of these third-party sites.
It is also your responsibility to maintain the confidentiality of your passwords and account information associated with Catch A Trip. Always exercise caution and be alert when sharing your information online to protect yourself from unauthorized access.
In certain circumstances, Aion Trip Solutions Private Ltd may disclose personal information if required to do so by law, court order, or upon request by government or law enforcement authorities. Disclosure may also occur if we, in good faith, believe it is necessary to protect the rights, property, or safety of Catch A Trip, its affiliates, employees, or users, to identify or contact someone interfering with our rights or operations, or to comply with legal or regulatory obligations. In the event that Aion Trip Solutions Private Ltd or substantially all of its assets are acquired by a third party, customer information, including personal data, may be transferred as part of the transaction.
This privacy policy is effective as of 1 December 2024. Any material changes to how Catch A Trip handles personal information will be detailed in updated versions of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data
If you have concerns about this Privacy Policy or our data handling practices, please email us at support@catchatrip.com, referencing “Privacy Policy” in the subject line. Aion Trip Solutions Private Ltd will make every effort to respond to your inquiries within seven working days. Thank you for trusting Catch A Trip to create your personalized travel experiences!
